Frequently Asked Questions
Everything you need to know about our slow-fashion philosophy and services.
What is the Slowear philosophy?
Slowear is built on the concept of 'durable fashion.' We focus on creating timeless, high-quality garments that transcend seasonal trends and are designed to last for years, promoting more conscious consumption.
Where are Slowear products manufactured?
The majority of our collections are proudly made in Italy, utilizing heritage craftsmanship and premium fabrics from long-standing regional mills to ensure the highest standards of quality.
What are your shipping options and delivery times?
We offer worldwide shipping via premium couriers. Standard delivery typically takes 3-5 business days within Europe and 5-7 business days for international orders. Tracking information is provided once your order departs our warehouse.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Returns can be initiated through our online portal or at any of our physical flagship stores.
Do you offer alterations?
Yes, we provide professional tailoring and alteration services in all our physical 'Slowear Stores' to ensure your garments have the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and regional payment options like Klarna or Apple Pay, depending on your shipping destination.